1. Using SRHN
SRHN by Vaedoc is a digital sexual and reproductive health support platform. It helps users get information, guidance, and private clinician support.
Private chat support
You may use the chat to ask about symptoms, testing, treatment, contraception, or sexual wellbeing.
Testing guidance
We help you understand STI and HIV testing options and where testing may be available.
Contraception support
We provide information and guidance about contraception and prescription services where appropriate.
Clinician-led care
Some concerns may be reviewed by a clinician or referred for further care when needed.
2. Eligibility
SRHN is only for persons 18 years of age or older.
By using SRHN, you confirm that you are 18 years or older, or that you are using the service in line with applicable law and with appropriate consent.
3. What SRHN is and is not
A helpful guide for using the platform safely.
General information
Content on the website is for general education and support.
Not emergency care
SRHN is not for emergencies. If you have a medical emergency, seek urgent medical care immediately.
Not a substitute
SRHN does not replace an in-person doctor when physical examination, or hospital care is needed.
Useful support
The platform can help you decide what to do next, but you remain responsible for the choices you make.
4. Your responsibilities
Please use the platform honestly and responsibly.
You agree to provide accurate information as far as you can, use the service respectfully, and avoid misusing the platform.
You also agree not to use SRHN to harass, abuse, or interfere with the service, its users, or its clinicians.
5. Medical and service limitations
Important points about treatment, prescriptions, and service guidance.
Prescriptions
Some services may require clinician review before any prescription or treatment advice is given.
Partner services
Where needed, we may guide you to partner labs, pharmacies, or other care providers.
Care decisions
Guidance is based on the information you provide, and may not be enough on its own in every situation.
No guarantee
We do not guarantee that every issue can be fully resolved through the platform.
6. Limitation of liability
Are you responsible for how I use the information?
You are responsible for how you use the information and guidance provided on SRHN.
Do you guarantee outcomes?
No. We do not guarantee specific outcomes, diagnosis, or treatment results.
What should I do in an emergency?
If you believe you are in danger or need urgent medical care, seek immediate help from a hospital or emergency service.
7. Changes to these terms
We may update these terms from time to time.
The latest version of these terms will be posted on this page. By continuing to use SRHN after changes are made, you agree to the updated terms.